This policy explains what contact, order, support, device, and technical information may be processed, why it is used, how long it may be retained, and the choices available to visitors.
Last updated: August 25, 2026
We may process contact details, WhatsApp messages, email requests, plan selections, transaction references, device model information, player-app names, troubleshooting notes, and basic technical signals such as browser type or IP-derived region when needed to operate the website and respond to support requests.
Information is used to answer questions, deliver activation guidance, investigate technical issues, handle refund requests, protect against misuse, keep records of customer communications, and maintain the security of the website and support channels.
The website may use limited browser storage for interface behavior, such as remembering that an example notification was closed during the current session. The contact form opens WhatsApp locally and does not store the typed message on this website.
Information may be processed by hosting, email, messaging, payment, analytics, or security providers when those services are needed. Lemo IPTV should not sell personal information, and any processor should be evaluated for appropriate privacy and security commitments.
Support and order records should be kept only as long as needed for service, accounting, dispute handling, fraud prevention, and legal obligations. Visitors may request correction or deletion where applicable, subject to records that must be retained.
You can avoid optional messages, use email instead of WhatsApp for some requests, decline to send sensitive screenshots, and ask support what information is needed before providing credentials or device details.
